Refund Policy
Effective Date: 10-10-2024
At Aare Tech LLC, we strive to ensure our clients are satisfied with our software and services. This Refund Policy outlines the terms and conditions under which refunds may be issued.
1. Eligibility for Refunds
Refunds may be issued under the following conditions:
- The product or service is defective or fails to function as advertised.
- The client requests a refund within the specified refund period as outlined below.
- The issue cannot be resolved through troubleshooting or support efforts.
2. Refund Period
- Refund requests must be submitted within 30 days of the initial purchase or subscription activation.
- Refunds will not be issued for requests made after this period unless required by applicable law.
3. Non-Refundable Items
The following are non-refundable:
- One-time setup fees
- Custom development work or personalized software configurations
- Services already delivered or consumed
- Third-party integrations or services purchased through our platform
4. How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team at info@aaretech.xyz or call (470) 546-0864.
- Provide your purchase details, including the invoice number and date of purchase.
- Describe the issue or reason for requesting a refund.
Our team will review your request and respond within 5-7 business days.
5. Refund Method
Approved refunds will be issued using the original payment method. Depending on your financial institution, it may take 5-10 business days for the refund to appear in your account.
6. Exceptions and Disputes
- If a refund is denied, we will provide a detailed explanation of the decision.
- For unresolved disputes, you may contact us directly or escalate the matter to the appropriate regulatory authority.
7. Contact Us
If you have questions or need assistance with our Refund Policy, please contact us:
- Address: 5755 North Point Pkwy, Ste 33, Alpharetta, GA 30022
- Phone: +1 (470) 522-3661
- Email: info@aaretech.xyz
- Website: aaretech.xyz
